Conflicts refer to a serious disagreement or argument that have lasted long enough to result in physical and/or emotional violence. Disagreements are part of normal life and as long as two people are different from each other, there are going to times when these disagreements will become dominant.
Conflicts have formed a major part of our lives as individuals beginning from the home, into learning environments and the workplace, so much that possessing conflict resolution skills has become a highly sought-after ability for all leaders and emerging leaders.
So much as we cannot totally avoid the emergence of conflicts in the workplace, the home, and the socio-political terrain, pushing on to find ways to effectively manage conflicts will be our next line of action.
To talk about the importance of conflict management, we must be aware of the consequences of conflicts when not properly managed. And on the other side, the post-conflict period - a time when a conflict has been fully managed, is usually more interesting and peaceful for all the previously conflicting parties. But well-managed conflict is based on the ability to understanding both sides of the disagreeing parties and effectively settling them on a ground of common understanding.
I have been involved in conflict resolutions a lot. I have great interests in conflicts and conflict management because I realize that most of the problems of society, the home and the workplace are based on the outcomes of poorly resolved or unresolved conflicts.
Why Are Conflicts a Normal Part of Co-existence
Conflicts are considered normal parts of every relationship, be it in the home, the organization and the workplace. And you may want to ask why? People have differing opinions, ideas, concept and reasoning patterns and if they are ever going to come together, a part of these differences must surely find a way to become expressed.
Strangely true, but these opposing views by different people have formed the core of their beliefs and self-conviction as humans. So they too believe that their views could be helpful too. Conflicts arise in any place where two or more people are expected to live together or share something in common. And if you may know, one best way to avoid conflicts if to not share anything with anyone, to just be yourself and by yourself. However, in a world like the one we live in, you can barely live a day without interacting with someone else, even in the prison.
Types and Examples of Conflict
Conflicts come in various forms, shapes and sizes. Well, not really geometric shapes and sizes though. But some forms of conflict can look so hidden to third-party observers. Such that only a keen person would notice that there is something wrong between the contending parties. While other forms of conflict would be so obvious and associated with direct or indirect violence.
In the fictions, you see 'conflict' been classified into the following classes;
- Man vs Man
- Man vs Self
- Man vs Machine
- Man vs Society
- Man vs Nature
- Man vs Destiny
- Man vs Supernatural
But I'd leave these for the literature and hit the nail on the head on the kind of conflict that relates to us as humans so closely. That is the conflict between man and another.
Before we go on to the types of conflict, it will be important we do so for different levels of human co-existence including the home, the workplace and the community.
Conflicts in the Home
- Conflicts of interests
- Duties and division of labour
- Money needs and wants
- Ideas and communication
- Dispute resolutions
Conflict of Interests
Duties and Division of Labor
Money, Needs and Wants
Ideas and Communication
Conflicts at the Workplace
- Dispute resolutions
- Remuneration and offers
- Manner of approach
Remuneration and Offers
Manner of approach
Conflicts in the Community(local or global)
- Authority and power
- Ideas and cultures
- Resource management
Authority and Power
Ideas and Cultures
Policies and Regulations
Outcomes of a Well-managed Conflict
People who are trained to resolve disputes between conflicting parties, otherwise known as mediators or arbitrations, often view conflict as a means of achieving a more lasting peace. The truth is conflict itself is an undesirable entity, but the post-conflict period(the period after a conflict) is usually very blissful until probably another one resurfaces. So, until an interaction or relationship passes through all the stages of conflicts and survives, it cannot be certified strong enough.
- There is more lasting peace and harmony
- There is a better understanding
- Both parties now know how to do things better
- One or both are not committed to end the conflict and move on together
- A third party individual could not solve the case well enough
What are these conflict resolution skills? Lets quickly hop into them now.
10 Conflict Resolution Skills You Must Have
- Appropriating punishments
- Ability to Unite
- Getting the right information
One good way to make them see that you are an "unbiased umpire" is to point out where each and every side of the conflicts acted wrongly. And truthfully, in most conflicts, both parties have some share of the blame.